THE Anti-Red Tape Authority (ARTA) has launched the Report Card Survey (RCS) 2.0, a tool to obtain feedback on how provisions of the Republic Act 11032 or the Ease of Doing Business (EODB) law are being followed.
“All offices and agencies providing government services shall be subjected to a Report Card Survey, which shall be used to obtain feedback on how provisions of RA 11032 are being followed and how the agency is performing,” according to Undersecretary Ernesto V. Perez, Deputy Director General for Operations of ARTA, citing Section 20 of the Ease of Doing Business Law.
The RCS 2.0 was launched by ARTA on Thursday. However, Perez said the pilot implementation will occur on September 23, to include data gathering and evaluation until November this year.
“Hopefully, the result will be out by November so that by December we can have a recognition and awarding of those agencies that are compliant with the requirements of the ease of doing business,” the ARTA official added.
The anti-red tape watchdog also noted that beyond keeping tabs on government agencies, the survey shall center on mitigating regulatory roadblocks in terms of the delivery of government services.
Citing Section 2, Rule 12 of the Implementing Rules and Regulations (IRR) of RA 11032, ARTA said the report card survey will serve as a “holistic tool that will measure effectiveness of the Citizen’s Charter in reducing regulatory burdens and the impact of the human resource systems and programs in delivering efficient government service.”
ARTA will implement the survey in coordination with the Civil Service Commission (CSC) and the Philippine Statistics Authority (PSA).
Deputy Director General for Administration and Finance of ARTA Undersecretary Carlos F. Quita said RCS 1.0 was previously implemented in 2010 “and after 10 years it was evaluated and there were more or less around 6,000 agencies who were actually evaluated using the RCS of the Civil Service.”
Of this number, Quita added, more than 1,000 were rated excellent relative to performance as indicated in the RCS. The survey covers all government agencies covered in Section 3 of the EODB Law.
Section 3 of RA 11032 states: “This Act shall apply to all government offices and agencies including local government units (LGUs), government-owned or -controlled corporations and other government instrumentalities, whether located in the Philippines or abroad, that provide services covering business and nonbusiness related transactions.”
For her part, ARTA’s Director of the Compliance, Monitoring, and Evaluation Office Grace L. Fernandez noted that “for this pilot run, we are covering 50 agencies and then next year we’ll start covering the agencies … actually we’re covering a total of 10,173 agencies so we’ve divided this number into 3 groups so that each group will have more or less 3,000 agencies.”